Upcoming Webinars
Stay tuned for upcoming DocCom webinars! 
Recorded Webinars

Talking to patients about Substance Use Disorder- The opioid crisis in the U.S. and around the world, continues to wreak havoc. Talking to patients about Substance Use Disorder (SUD) is an important step for clinicians. CLICK HERE to view the PowerPoint slides from this webinar!



Clinicians and the Language of Nonverbal Communication: It s Not Just What You Say,But How you Say It- This webinar focuses on the dimensions and intricacies of nonverbal communication - including research from the medical field that underscores its powerful impact. It's well known that patients are particularly sensitive to their providers' nonverbal behaviors. This is because they often feel nervous and somewhat insecure and want to discern the true thoughts and feelings of the providers to assess whether they can trust them. So, they're looking for visual and vocal cues to see if they can count on receiving the supportive, quality care that they're hungry to receive. CLICK HERE to view the PowerPoint slides from this webinar!

Exploring Spirituality & Religious Beliefs with Patients- Religion and medicine have a common tradition of alleviating suffering. Yet in modern times the religious/spiritual dimension of the person is rarely addressed in clinical training. Nearly three-quarters of Americans say that their approach to life is grounded in their religious beliefs. In clinical encounters, ignoring patients' religious beliefs limits your ability to attend to their needs. This webinar is about DocCom Module 19 - Exploring Spirituality and Religious Beliefs. CLICK HERE to view the PowerPoint slides from this webinar!

Beer, Wine, Whiskey and Patients Simple, Helpful Clinical Talk - All clinicians encounter patients who are reluctant to discuss drinking, whether they have problems or not. This webinar includes communication techniques for screening, intervening and encouraging patients to alter or quit drinking when appropriate. CLICK HERE to view the PowerPoint slides from this webinar!




Helping Patients Change: Adherence with Healthcare Plans - Patient education and counseling is a core function of all medical encounters and an essential component of quality medical care. Indeed, clinician use of effective communication and counseling skills promotes treatment adherence and facilitates change in patients' risky health behaviors. CLICK HERE to view the PowerPoint slides from this webinar!




Responding to Strong Emotions - Health and illness are emotionally charged issues, and strong emotions often arise in medical settings. We may notice them, or perhaps we're distracted and fail to notice the emotions, or we may ignore them. Learning to perceive and elicit patients' emotions are important clinical skills, so that we can acknowledge and respond to them directly. listen to the webinar and hear an oncology physician discuss how he responds to intense emotions, such as sadness, fear and anger. CLICK HERE to view the PowerPoint slides from this webinar!



Motivating Healthy Diet & Physical Activity - This webinar reviews two components of motivation and how they change: psychological energy and direction. We also introduce concepts of psychological needs that we all have (autonomy, competence, and relatedness) and highlights the successful ways that clinicians can be effective in Motivating Healthy Diet and Physical Activity. Whether you're a clinician with a practice, a faculty member teaching students or an attending guiding residents, this webinar can be resourceful to you! CLICK HERE to view the PowerPoint slides from this webinar!


Delivering Bad News - One of the hardest tasks for clinicians is to deliver bad news; patients say they remember how they learned bad news for the rest of their lives. Listen to an expert discuss proven techniques that help clinicians break bad news to their patients. Timothy E. Quill, MD, Director of the University of Rochester Medical Center Palliative Care Program, author of Palliative Care and Ethics Caring, and co-author of DocCom module, Delivering Bad News, shares his learnings from over 40 years of partnering with patients with whom he’s discussed devastating prognoses.CLICK HERE to view the PowerPoint slides from this webinar!



Improve Interns' Communication Skills Prior to Orientation - Hear how one residency program was able to improve incoming resident's communication skills. This webinar examines a case study of a residency program that assigns specific DocCom modules after the Match in March and before orientation. In testing interns before and after DocCom review, interns scored higher after using DocCom. CLICK HERE to view the PowerPoint slides from this webinar!



Teaching Learners to Practice Mindfully in a Turbulent Healthcare Environment - Ron Epstein, MD, a Professor of Family Medicine, Psychiatry and Oncology at the University of Rochester School of Medicine, is the guest speaker during this webinar based on DocCom's Module 2 - Mindfulness and Reflection in Clinical Training and Practice. CLICK HERE to view the PowerPoint slides from this webinar!



High Performance Teams: A Critical Need to Restore Joy - Team based care is here to stay. Assuring high quality patient care outcomes requires that teams possess both the commitment and the ability to perform at their highest potential. All teams have leaders, both formal and informal. These individuals have a profound impact on the team's morale and welfare. Healthcare is at a critical junction that requires focus on this group of leaders. It requires a steadfast pursuit of engagement and restoring joy to the workforce.

Join nationally recognized Maysel Kemp White, PhD, MFT, FAACH, Co-Author of the DocCom module on teams and president/CEO of Healthcare Quality and Communication Improvement, discuss this important topic. CLICK HERE to view the PowerPoint slides from this webinar!

Unleashing the Positive Power of Compassion: Science, Skills & Strategies for Health & Wellbeing - 
Beth Lown, MD, from the Schwartz Center for Compassionate Healthcare introduces a social neuroscience-based model and behavioral framework for compassionate collaborative care illustrated by clinical stories. She discusses the positive power of compassion and potential strategies we can use to build cultures of compassion and collaboration that will sustain us all. CLICK HERE to view the PowerPoint slides from this webinar!


DocCom's New Features for Monitoring Students' Learning
 - DocCom has added new grading features to  enhance the user experience when monitoring students. In this webinar, Managing Editor, Barbara Lewis, and Editor, Christof Daetwyler, provide a tutorial of DocCom and it's new features.  CLICK HERE to view the PowerPoint slides from this webinar! 


You, Me and the Computer Makes Three: How to Integrate the Computer in the Exam Room for Optimal Patient Experience - What Learners Should Know - 
The advent of electronic health records (EHR), coupled with nearly $30 billion in government stimulus to encourage EHR implementation, has prompted a 78 percent adoption rate of EHR and a rapidly increasing number of wired examination rooms, posing a conundrum for clinicians and patients, both of whom are interacting with a “third presence” in the room. Integrating computers in the exam room, while maintaining patient-centeredness, is a challenge at one end of the spectrum and a disaster at the other end.

Emerging from this technological intrusion are effective practices that light the way for clinicians to optimally incorporate computers in routine patient visits. We'll discuss strategies to cope with this healthcare technology challenge in ways that enhance - rather than inhibit - their relationships with patients. CLICK HERE to view the PowerPoint slides from this webinar! 

Balance & Self-Care: Helping Learners Avoid Burnout & Depression -
The high rate of clinician burnout, coupled with suicides, prompted DocCom to host a free 30-minute webinar to help teach learners about Balance and Self-Care, DocCom's Module 4 authored by John Christensen, PhD, co-editor of the prestigious book, Behavioral Medicine. Dr. Christensen discussed the principles on how to maintain balance and self-care and offered suggestions for teaching these important concepts. CLICK HERE to view the PowerPoint slides from this webinar!



Provide Engaging Educational Resources to Enhance Clinician and Patient Communication, and Health Outcomes: Learn how to Improve Residents’ Communication Skills Prior to Arrival and Orientation. Listen to Dr. Surendra Marur from the Greater Baltimore Medical Center describe how he assigns DocCom immediately after the Match in March, rather than waiting for orientation. 

Learn about DocCom and Take a Quick Tour of Our Unique Features - Presented by Christof Daetwyler, MD, DocCom Editor and Developer; and Barbara Lewis, DocCom Managing Editor 
DocCom has many wonderful features such as curricula guides, grading matrix, assessment questions, assignments, etc. Learn how these unique features can help you.


The Importance of Communication Skills: A Residency Program Director’s Perspective,